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Many times a user will invite a service agent to an appointment. As agents use a central e-mail address this appointment will be attached to the ticket as an appointment file. The details from the invitation can only be seen if you download it and opened the raw file or if you include it in a local calendar.

Requests are not like fine wine, they do not get better with age. Timely action is required to aid customers and their growing needs. Keep your priorities straight with Znuny and automatic priority increase.

Why sort mails manually when not necessary? Do you have a pre-defined subject, sender, or email header? Let the Postmaster Filter work for you. Presort incoming emails by filtering and capturing data directly from email forms or other templated emails.

Znuny 6.3.1 ist da und bringt neuen Feature mit.

Wir müssen das Release für Znuny 6.3 verschieben

Maintaining calendars and planning vacation can be a chore. Using simple features included in the upcoming Znuny 6.3, you can get your vacation planing on track. Your team will always be notified of when vacation's are planned.

In the upcoming Znuny Version 6.3, you're able to format statistics individually, based upon your needs.

Das Znuny Team wünscht allen Znuny Nutzern einen guten Start in das neue Jahr!

An event is planned and marketed via e-mail. A mail-to tag is used in the mail, or on registration pages, to trigger the response for registration.